Privacy Notice & Cookies Policy

Effective Date: 5 June 2025
Last Updated: 5 June 2025
Mycorrhizal Systems Ltd (MSL)


Our Commitment to Your Privacy

At Mycorrhizal Systems Ltd (MSL), we’re committed to protecting your personal data and respecting your privacy. Whether you’re browsing our site, signing up for our newsletter, or enquiring about truffle cultivation, we are transparent about how we use your data and ensure it remains secure.

We do not sell, rent, or trade personal data with any third parties for commercial purposes.


Data Protection Compliance

Our privacy practices are aligned with:

  • UK General Data Protection Regulation (UK GDPR)

  • UK Data Protection Act 2018

  • EU General Data Protection Regulation (EU GDPR) — where applicable

  • Privacy and Electronic Communications Regulations (PECR)


Website Visitors

When you visit https://plantationsystems.com or https://mycorrhizalsystems.com, we may use Google Analytics to understand visitor interactions. This data is anonymised and used only to improve the website experience. We do not identify visitors or attempt to do so.

You can read more in our Cookies Policy below.


Newsletter Subscription

What We Collect:

  • Email address

  • Optional: Name

We use this information to send occasional updates about truffles and MSL-related news — only if you’ve opted in.

How We Send:

We use Mailchimp as our email provider. Mailchimp tracks basic interaction data (opens, clicks) to help us improve communications. You can view Mailchimp’s privacy policy here.

Your Rights:

  • You can unsubscribe anytime via the link in our emails or by emailing shop@plantationsystems.com.

  • Our mailing lists require a double opt-in. No marketing will be sent unless you’ve explicitly subscribed.

  • Data is stored securely in password-protected systems and accessible only to authorized MSL staff.


Contact Forms & Enquiries

What We Collect:

If you contact us via the website or email, we may collect and store:

  • Your name

  • Email address

  • Geographic location

  • Land information relevant to truffle cultivation

  • Technical data such as soil pH, maps, and site suitability

Why We Collect:

This data helps us respond meaningfully to your enquiries and assess your land’s suitability for our products.

Where It’s Stored:

We use BASE CRM, a secure database system. You can read their privacy policy on their website.

Retention:

  • Prospective Customers: Data is retained for up to 5 years, based on typical project timeframes.

  • Customers: Data may be held for up to 40 years, due to the long lifecycle of truffle trees and related advice.

We will never use CRM contact data for marketing without your consent.


Your Rights

You have the right to:

  • Request access to your personal data (Article 15 – Right of Access)

  • Request correction or deletion of your data (Article 16 & 17)

  • Withdraw consent at any time

  • Object to processing or request data portability

To exercise any of these rights, contact our Data Protection Officer:

Lyndsay McFarlane
📧 shop@plantationsystems.com
📍 82 Blackburn Road, Accrington, Lancashire, BB5 1LL, UK


Cookies Policy

What Are Cookies?

Cookies are small files placed on your device to help websites function efficiently and improve your user experience.

Why We Use Them:

  • Site functionality (e.g., contact form)

  • Performance monitoring (via Google Analytics)

  • Improve content and navigation

What We Don’t Do:

  • Track your identity

  • Share data with ad networks

  • Collect sensitive personal data

Managing Cookies:

By using our site, you consent to cookies unless you disable them in your browser. Most browsers allow you to refuse or delete cookies, but this may affect how our site functions.

Want to Opt Out?

Visit your browser settings or consider using anti-spyware tools that automatically manage tracking cookies.


External Links

Our website may contain links to external sites. We are not responsible for their privacy policies or practices. Please check those sites directly.


Policy Updates

We review and update our Privacy Notice regularly. Changes will be posted on this page without prior notice. This version is effective as of 5 June 2025.